In Windows 10 and Windows 8 desktop, tap the Windows logo key ( Start) and type Device Manager in the search box. If you’re using a USB hub, try plugging the camera directly into a USB slot on your computer instead-and try disconnecting other USB devices.Ĭheck that your camera is listed and enabled in Device Manager, even if you’re using the computer’s built-in camera. If it’s connected to your computer by USB, try plugging it into a different USB slot. If you’re using an external instead of a built-in webcam, make sure that it’s plugged in and turned on. If the camera doesn't appear in the list. If you have more than one webcam, all should appear in the drop-down list.